Greater appeal
Increase your customer base by supporting direct health fund claiming.
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Healthcare quotes, claims and payments done right.
Join the thousands of providers that have simplified their healthcare quoting and billing process.
What is Medipass?
Healthcare payments online
Medipass makes it easy for healthcare providers to securely automate service quotes, process insurance claims and get paid. Using web, smartphone app and partner integrations, you can process claim invoices online, in real-time, with complete transparency and quick settlement.
Medipass is a fully digital experience, allowing you to receive payment without the need for paper invoices, plastic cards or bank terminals. You can optionally publish services online, allowing patients to find, quote, understand health fund contributions and book appointments.
An established network
Medipass enables you to raise payment requests with HICAPS, Medibank’s Garrison Health Services and directly with patients for out of pocket services. Medicare bulk bill and patient claims are coming soon for qualified providers.
We support instant quoting and claims processing for an extensive range of healthcare providers, across allied health, primary and tertiary care, including dentistry, optometry, physiotherapy, podiatry, occupational therapy, speech pathology, general practitioners, medical specialists, pathologists and radiologists.
For a full list of participating private health insurers, click here.
Simple and low cost
Transactions are easy to process; you’ll know quote and claim acceptance status in real-time with exceptions clearly explained. Claim items and diagnosis codes for your speciality are easy to find and apply, simplifying funder compliance requirements.
There is no signup, monthly fee or provider cost to process HICAPS or Garrison claims processed via Medipass. HICAPS claims and out of pocket card payments are paid within two business days and included in your existing HICAPS settlement.
Benefits for providers
Reduced costs
No signup or monthly costs and no fees on claim payments.
Happier patients
Provide a level of transparency and convenience your patients expect.
Save time
Simplify back office operations by removing paper invoices and automating bill reconciliation.
We're modern
Smartphones, tablets, laptops and desktops supported – no need for paper invoices, phone lines, bank terminals or thermal paper.
BYO PMS
We work with leading practice management systems to power straight-through bookings and accounting integration.
Funder integrated
Existing HICAPS or Garrison provider? Medipass claims are included in your existing reports and settlement.
Intuitive & fast
Find and apply the right codes in just a few clicks – now anyone can process electronic health claims.
Register your business and get started
Registration takes only a few minutes. To get started, all you need is a provider number associated with your business. To process HICAPS claims, you will need an active HICAPS account. To process Garrison claims, you will need to be registered with Garrison Health Services.
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Medipass payment services are provided in partnership with National Australia Bank and HICAPS.
“HICAPS” and the HICAPS logo are registered trademarks of HICAPS, a wholly owned subsidiary of the National Australia Bank. “Garrison Health Services” and the Garrison logo are registered trademarks of Medibank Health Solutions.