A better way to claim and pay for healthcare.

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What is Medipass?

Digital healthcare payments

Medipass makes it easy for healthcare providers to process quotes, claims and payments for a range of insurers. Using either our web interface, or our partner integrations, you can process claim invoices online, in real-time, with complete transparency and quick settlement.

Medipass is a fully digital experience, allowing you to receive payment without the need for paper invoices, plastic cards or bank terminals.

An established network

Medipass enables you to raise payment requests with Medicare, HICAPS (for Private Health Insurance), Medibank’s Garrison Health Services and directly with patients for out of pocket services.

Our insurance partner integrations support an extensive range of healthcare professions, across allied health, primary and tertiary care, including dentistry, optometry, physiotherapy, podiatry, occupational therapy, speech pathology, general practitioners, medical specialists, pathologists, radiologists and tele-health.

If you’re not sure if Medipass is right for you, just contact us and we’ll happily answer any questions.

medicare hicaps garrison medipass

Simple and low cost

Transactions are easy to process; you’ll know quote and claim acceptance status in real-time with exceptions clearly explained. Claim items and diagnosis codes for your speciality are easy to find and apply, simplifying funder compliance requirements.

There is no signup, monthly fee or provider cost to process HICAPS or Garrison claims processed via Medipass. HICAPS claims and out of pocket card payments are paid within two business days and included in your existing HICAPS settlement.

Benefits for providers

Greater appeal

Increase your customer base by supporting direct health fund claiming. 

Reduced costs

No signup or monthly costs and no fees on claim payments. 

Happier patients

Provide a level of transparency and convenience your patients expect.

Save time

Simplify back office operations by removing paper invoices and automating bill reconciliation. 

We're modern

Smartphones, tablets, laptops and desktops supported – no need for paper invoices, phone lines, bank terminals or thermal paper.


We work with leading practice management systems to power straight-through bookings and accounting integration.

Funder integrated

Existing HICAPS or Garrison provider? Medipass claims are included in your existing reports and settlement.  

Intuitive & fast

Find and apply the right codes in just a few clicks – now anyone can process electronic health claims.

Get started

Sign up takes only a few minutes. To get started, all you need is a provider number associated with your business. To process HICAPS claims, you will need an active HICAPS account. To process Garrison claims, you will need to be registered with Garrison Health Services. 

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Medipass payment services are provided in partnership with National Australia Bank and HICAPS.

“HICAPS” and the HICAPS logo are registered trademarks of HICAPS, a wholly owned subsidiary of the National Australia Bank. “Garrison Health Services” and the Garrison logo are registered trademarks of Medibank Health Solutions.