Junior UX/UI designer

Melbourne CBD

Reporting to the Head of Design, the Junior UX/UI Designer will work alongside product owners, stakeholders and development teams to define requirements and deliver world-class experiences while at the same time learning amazing skills from our team of industry experts.

Hello, we’re Medipass

We’re on a mission to improve the Australian healthcare system, by making it easier for patients and healthcare providers to claim and pay for services. It’s currently a highly manual process, leaving many patients out of pocket when they don’t have to be. And we aim to change that.

So far, Medipass has launched HICAPS Go, partnered with Specsavers to allow online claiming for optical items, and digitised the invoicing process for Australian Defence Force personnel. But we have more to do, and we need the best people on our team. That’s where you come in!

You can read more about us here or on our blog.

What you’ll be doing

At Medipass we pride ourselves on designing world-class solutions. The problems we’re solving are big and complicated, involving many moving parts, people and organisations. We’re a passionate bunch and dedicated to our craft. We’re growing quickly, and are looking for a new member in the design team to support our growth.

As a UX/UI designer you will:

  • Work collaboratively with stakeholders, product owners and developers to gather and understand product requirements
  • Create digital UI assets and work closely with development teams throughout the Agile development process to ensure design intent is upheld   
  • Support our marketing activities by creating digital and print assets including eDM, landing pages, social and other collateral.
  • Helping prepare and participate in collaborative design workshops
  • Assist in the preparation and participate in user investigation and validation sessions
  • Create interactive prototypes to communicate intent, validate ideas and test concepts with our end users
  • Take ownership of and build out the Medipass design system
  • Be an ambassador of our brand guidelines ensuring  

Time to talk about you

  • 2+ years UX/UI design experience in a digital environment creating visual interfaces (with examples)
  • You have a solid understanding of the design process and know when and why to use the right assets; wireframes, user flows, storyboards, screen compositions, and interactive prototypes
  • You’re all over Sketch and Adobe Creative Suite
  • You have experience creating interactive prototypes using Invision or similar  
  • You’re not tied to your computer and can create and communicate your ideas using a whiteboard or paper and pen
  • Solid design skills with good knowledge of fundamental design principles, colour theory and typography (and examples to back it up)
  • A can-do attitude. You’re resourceful and enjoy jumping in the deep end and trying out new things.
  • You’re great at solving problems and finding answers   
  • You’re flexible and resilient with an ability to work in a fast-paced, demanding yet rewarding environment
  • Collaborative but have the ability to work independently when required
  • A passion for UX and UI
  • A Degree in Design (Multimedia, Industrial, Interior or equivalent) is desirable

We want to work in the company of supportive and inclusive people. To that end, we value and respect employees of all backgrounds, cultures, gender identities, sexual orientation, physical ability, age, and all other characteristics that create a varied and representative team of humans. All applicants will be considered fairly, so if you feel in your bones that you’re right for this role, please apply!

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Successful applicants may also be subject to a criminal record check.

About Medipass

At Medipass, we welcome, support and thrive on the diversity of our team. We believe diverse teams build better products, and diversity and inclusion anchor everything we do. Medipass is proud to be an equal employment opportunity workplace and we’re committed to building a team where everyone can find success and meaning in their work. The Australian healthcare system is complex and our team is building a smarter payment solution that simplifies the overall experience for everyone.


Freedom and flexibility

We understand that life doesn’t always fit conveniently around business hours. Sometimes you might need to run to an appointment in the morning, or leave a bit early to pick up the kids from school. We trust you to manage your workload and we won’t breathe down your neck when life happens. Check out why we embrace flexible working.

Effect real change in something that matters

Everyone will interact with the healthcare system at some point in their life. Often, these interactions occur at particularly emotional or vulnerable times. Working at Medipass provides you with an opportunity to make life a bit easier when it matters the most. We’re committed to improving the transparency and efficiency of the Australian healthcare system, and your ideas and unique skillset will contribute to that vision.

Work alongside and learn from the best in the biz

Honestly, our team is pretty incredible. You’ll be supported while you learn, and welcomed into a group of passionate individuals who are all deep experts in their own field. Our Head of Design has 20 years of design experience across digital and product design, working with some of the biggest global brands. You can check out some of the team here.

Apply now

If solving real world problems and designing world class solutions sounds exciting, we would love to hear from you. You can fill in an application form here.